The SteadyMD Platform is a fully integrated technology platform for users and providers to pair up and collaborate. To develop rich, long-term, personal relationships over large distances. Designed to work across all types of devices and screen sizes.
The platform is comprised of:
The SteadyMD Platform has numerous applications in healthcare, finance, insurance, accounting, and other relationship-based businesses where users and providers work together over many weeks, months, and years.
The Platform is secure and HIPAA compliant and is suited for any country and any language.
Let’s start at the start. You’d like to market your tech-enabled service to customers around the country, while respecting the technical, legal, and regulatory considerations of your business.
The SteadyMD Platform supports the ever-changing needs of marketing and neatly supports dozens of concurrent marketing campaigns, both online and offline.
Whether your focus is digital marketing via Facebook, Instagram, Google Adwords, Display Ads, Email Campaigns, or, your focus is offline marketing through your providers, brick-and-mortar locations, or direct mail, the SteadyMD Platform allows you to understand how your marketing activities are translating into new paying customers.
The Sign Up and Onboarding features of the Platform include:
We’ve spent years pondering and chipping away at these questions:
Across geographies. Respecting legal and regulatory requirements. Taking into account provider capacity and provider availability.
Factoring-in practical considerations. Considering the needs, motivations, and emotional qualities that are personally important to users and providers.
Our Matching Engine enables users to describe what’s important to them, in the form of an approachable, light, easy-to-use Quiz. We ask users about their practical needs and also ask more personal questions that help us better understand their interests and lifestyle.
We score and rank each available provider against the user’s inputs and hundreds of matching factors. In a clear and concise way, so as to not overwhelm users with information and choice, we reveal to the user the handful of providers that we think are a perfect fit. Further, we dynamically personalize the biography and description of each provider based on the user’s inputs, revealing the things about each provider that are most important to the user.
The Quiz and Matching engine is typically marketed to users in the form of an intriguing, easy, non-committal “Take the Quiz” or “Get Matched Now” call-to-action. Our experience indicates that this call-to-action can significantly increase engagement and sign up conversion rates, when compared to a traditional provider search engine or a traditional sign up experience.
The Quiz and Matching Engine can be applied in any relationship-based service business where the quality pairing of users and providers is important. It can be used to augment search engines, replace traditional sign up flows, and enhance both local and national marketing efforts.
They’re short, easy to fill out, and provide immediate feedback and value.
In a natural, incremental way. Without expecting visitors to watch a video or read lots of text.
Reinforces the feeling that the product or service is a good fit. “Ahh, this thing is for me.”
The features of the Quiz and Matching Engine include:
Relationship-based businesses have historically depended on and required in-person meetings. While technology has enabled efficient collaboration in new ways, how do we recreate some of the richness, intimacy, and dense information exchange of in-person meetings?
We’ve taken some of the best ideas from text messaging, collaboration tools, and video chat tools and built a user app that makes it really easy for users to connect with their provider in the most convenient and personal ways.
We make it easy for users to informally text their provider anytime, just like they might text their friend or family member. And when necessary, schedule and meet over two-way HD-quality video chat.
The features of our User App include:
We enable providers to asynchronously work and collaborate with hundreds of paired users, from anywhere in the world. A full-featured command station.
With convenient mobile and desktop interfaces, providers can respond promptly to text messages, send files and structured data to users, conduct HD-quality video calls, and more.
The App is designed to efficiently fit into the busy lives of a Provider. It is suitable for those who are providing online services full-time and also those who are doing so part-time.
The features of our Provider App include:
We’ve built the tools that allow management and staff to oversee, operate, and scale a modern, tech-enabled service business.
See who is signing up in real-time. See which of the marketing activities are performing best. Understand how each of your providers is doing. Extract meaning from heaps of real-time data and run your business effectively.
The Management and Operations App features include: