Our clinician workforce is supported by a complete medical operations team. We handle all the complicated behind-the-scenes work required, ensuring quality care in all 50 states.

Day-to-Day
Management & Administration

Scheduling of clinicians, oversight as required in each state, meeting all SLAs, and ensuring the highest quality of patient care.

Day-to-Day Management &
Administration

Scheduling of clinicians, oversight as required in each state, meeting all SLAs, and ensuring the highest quality of patient care.

Forecasting & Capacity
Planning

We work shoulder-to-shoulder with you to accurately forecast your planning needs and resources for each state.

Developing & Refining Clinical Protocols

We review your clinical protocols, work with you to enhance those protocols, or develop protocols from scratch.

Clinical
Leadership & Expertise

Helping you design and refine your offering, using best practices from our years of experience delivering online care.

Patient
Operational Support

Our team schedules patient appointments and handles prescriptions, lab orders, insurance, and specialist referrals.

Nurse
Practitioner Supervision

We provide our NPs with a 24/7 supervising physician and facilitate the operational details as required by each state.

Nurse Practitioner
Supervision

We provide our NPs with a 24/7 supervising physician and facilitate the operational details as required by each state.

Program-Specific Clinician Training

Our Clinician Training Team can help you create custom clinician training or use your existing training materials. This ensures clinicians are aligned with your vision, mission, and brand.

Program-Specific
Clinician Training

Our Clinician Training Team can help you create custom clinician training or use your existing training materials. This ensures clinicians are aligned with your vision, mission, and brand.

Clinical
Quality Assurance

Before starting a new program, we create a complete list of quality measures - operational and clinical - that will be assessed throughout the program.

Patient
Treatment Plans

Our clinicians create custom treatment plans for your patients that include instructions, treatment outlook/next steps, and routine contact plans.

Legal / Regulatory
Overview

We understand the regulatory and legal requirements necessary for your organization to succeed, including the complex and frequently changing state-level telehealth regulations.

Licensing &
Credentialing

We handle initial and on-going clinician licensing compliance requirements, license clinicians in additional states if necessary, and work with you to credential clinicians for insurance purposes.

Malpractice
Coverage

As part of our overall service, we provide malpractice insurance for all our clinicians.

Interested in working with us?