We are proud to introduce a completely new approach to medical care.
Dr. Katie Bast is a board certified family physician and is a 2016 graduate of the Memorial Family Medicine Residency program at Memorial Hospital in South Bend Indiana. She co-founded the very first medical practice in Indiana that is openly welcoming to the LGBTQ community. Katie did her medical training at Indiana University School of Medicine. She is a member of the GLMA (Gay and Lesbian Medical Association) and WPATH (World Professional Association for Trans Health).
Katie came to medicine later in life having had three children, taught childbirth classes, trained as a doula and then as a midwife. While in medical school she began to understand herself more clearly and embarked on her own coming out process during which she developed an interest in LGBTQ health. Soon thereafter, she was approached by a former midwife client and asked to be the physician for a transgender child and discovered a love for taking care of gender nonconforming people. She has experience in managing hormone replacement therapy, pubertal suppression, PrEP, HIV care as well as general health issues.
Since we only accept a limited number of patients, you’ll get dedicated personal attention without the hassles of a traditional doctor’s office. You’ll be able to securely text your SteadyMD doctor for a quick answer or have more in-depth conversations over the phone or video chat. Welcome to true preventative care tailored individually for you by a doctor who understands your life.
Let’s do this – reserve your spot now!
A real relationship with a doctor in a judgement free space. SteadyMD doctors can can order labs, prescribe most medications, PreP and basic HIV care. We can also write letters for transpatients for surgeries and for name and gender marker change paperwork.
Based on your medical needs, personal interests, goals, and other important parts of your life, we will partner you with the SteadyMD doctor that is perfect for you.
You and your doctor will connect over two-way video chat for about an hour. You’ll really get to know each other and together, develop a plan to monitor and manage your health.
Call, text, or video chat your doctor anytime. Every conversation continues where you left off. Your doctor knows you, is always at hand, and is part of your life.
During your first appointment, you and your doctor will:
Call, text, or video chat your doctor anytime, on any device. Every conversation continues where you left off. Your doctor knows you, is always at hand and is part of your life.
If you get sick or injured, your doctor is here to help. In minutes, they can prescribe medications and have them sent to your local pharmacy. At no additional cost, your doctor can consult with a team of specialists including dermatologists, cardiologists, and neurologists. If needed, your doctor will refer you to a specialist near you and will oversee all of your care.
Proactive preventative care, too. Based on your age, goals and personal medical situation, your doctor will recommend ways to catch small problems before they turn into big problems.
SteadyMD is designed for anyone who does not have a primary care doctor, or has a primary care doctor but is looking for more convenient and more personalized care.
Because we are online, we can pair you with a doctor who focuses on your specific medical conditions (such as high blood pressure, diabetes, and hypothyroidism), dietary preferences (Paleo, Whole30, vegetarian, gluten-free), and lifestyle (weightlifting, running, cycling)
Contact with your SteadyMD doctor is completely through secure text, phone, and video chat.
With modern technology, we are able to treat most acute and chronic conditions, completely online.
In fact, we believe that our care is often much better than traditional care because your SteadyMD doctor can give you more time and attention. Additionaly, your doctor is available anytime at your convenience. No driving or waiting.
If your SteadyMD doctor thinks you should be seen in person, they will direct you to a local specialist or urgent care facility. Your doctor will then communicate with the person that examined you and carefully go over all the details with you. If lab tests are needed, you will be directed to a local testing facility.
You can securely text your SteadyMD doctor anytime. Your doctor will will respond to their text messages at various points throughout the day. Also, you may schedule a same-day phone call or video chat appointment.
Yes. All of our doctors are licensed physicians and can prescribe a wide range of medications available in a traditional office setting.
We do not prescribe opiods, narcotics, and other controlled substances (but can coordinate your care with a specialist when these are necessary).
Just like a traditional primary care doctor. We will send you to Quest, LabCorp, or any other convenient local facility. Your SteadyMD doctor will get the results right away, review them with you, and follow up as needed.
You would run these visits through your health insurance. If you don’t have insurance, we can help you get a discounted cash price.
No. All you need is a computer or smartphone. The device must have a reliable internet connection and a camera (for video chat).
We offer a Family Plan that provides care for you, your spouse, and your children.
You can start with an Individual Plan and upgrade to a Family Plan at any time. If you’re interested in this, please mention it to your SteadyMD doctor after you become a member.
Traditional primary care doctors simply don’t have time for you. They have about 2,500 patients and must see about 30 patients per day to meet their quota. The average patient visit? 15 minutes.
SteadyMD is a completely new approach to primary care. Our doctors see a limited number of patients, so they can give you the time and attention you deserve. Our service is completely online, which means that you get comprehensive, personalized care from anywhere in the world, on any device. Your SteadyMD doctor is your partner in health, long-term.
On demand doctor services are generally not setup to allow patients to form long-lasting relationships with their doctors. Typically, when you use an on-demand doctor app you are paired with a random doctor who does not know you or your medical history. In contrast, with SteadyMD, you are always connected with the same doctor (hopefully for many years), who really knows you and the specific issues that are relevant to your care.
Most concierge doctors charge between $2,000 and $5,000 per year and are setup to see patients in-person at their office. SteadyMD is more affordable and our doctors are fully-geared to efficiently communicate with patients via phone, text, and video chat. Also, SteadyMD enables you to partner with a doctor that is specifically suited to you, instead of one that just happens to be local to your area.
The SteadyMD doctors are licensed physicians that have been selected because of their focus on building relationships and providing quality long-term care to their patients.
Yes. The entire SteadyMD platform is secure and HIPAA compliant (Health Insurance Portability and Accountability Act) to ensure that the communication with your SteadyMD doctor remain a private matter between the two of you. Your information is stored on our secure servers and we take every measure to ensure your privacy and the safety of your data.
We will connect you to another SteadyMD doctor. With your permission, this SteadyMD doctor will be fully enabled to review all of your records and history.
Call 911 or go to the nearest emergency room. Later, inform your SteadyMD doctor of your emergency and they will help oversee and monitor your care.
Your SteadyMD doctor is your personal online doctor for everything, including:
Choose the plan that’s right for you
SteadyMD is $99 to $169 per month for a twelve month membership. There are no additional fees or co-pays.
There is no risk and no long-term commitment required to get started. You may cancel anytime within the first month and you will only be billed for that one month.
This gives you the opportunity to have your first appointment with your SteadyMD doctor, get comfortable with them, and ensure that they are a good fit for you.
The SteadyMD annual membership allows our doctors to serve a limited number of patients and have significantly more time to dedicate to each patient. Our doctors have more time to think about you and develop a personal relationship with you.
Yes. The SteadyMD membership fee enables us to provide a level of personalized service (via our doctors and technology) that is not typically reimbursed by most insurers.
Yes. In most cases, the fee can be reimbursed by health savings accounts (HSA’s), flexible spending accounts (FSAs), medical savings accounts (MSAs), and health reimbursement accounts (HRAs).
If requested by your benefits administrator, we will provide you with a Statement of Services.
Please note that the fee cannot be paid using your HSA, FSA, MSA, or HRA debit or credit card. You will have to manually submit your claim.
You should keep your health insurance so that you are covered in case of a medical emergency.
Also, your SteadyMD doctor may refer you to a local lab or local specialist when needed. You would want to run those visits through your health insurance. We will help you find providers who take your insurance.
If you don’t have insurance, we can help you get a discounted cash price on prescriptions, bloodwork, and labs.
Some of our patients save money by downgrading their health insurance plan (e.g. from a Gold Plan to a Silver Plan) or by participating in a Medical Cost Sharing program.
When your SteadyMD doctor prescribes medications, refers you to a local lab, or refers you to a specialist near you, we will help you find the best available price and provider. We can help you decide whether or not to pay directly or run these through your insurance.
Some specialist visits can be handled completely online and at no cost to you. Your SteadyMD doctor has access to a team of specialists that they can consult with anytime when needed.
As part of the Family Plan, your same trusted SteadyMD doctor is available to care for your children. Text, phone, and video chat about your kids when life demands it.
When possible, skip the hassle of visiting the pediatrician. Get the advice and guidance you need, quickly and conveniently.
Within your secure SteadyMD Chat, you will have a dedicated channel for each of your kids. You will control all communication.
Please note that this care is a supplement to your child’s in-person pediatrician, and not a replacement. Your SteadyMD doctor will not be prescribing medications or ordering labs for your children.
Later, If needed, your older kids (ages 14 and up) can upgrade and get their very own SteadyMD membership (at a special discount). When they do, all of their communications will be kept private between them and their SteadyMD doctor.
Yes. After you become a member, just let us know and we’ll set that up for you.
$29 per month adds care for all of your children.